This book explores a range of communication skills and offers practical explanations of how such skills can be developed. It is aimed specifically at health care support workers (BTec, City and Guilds).
Communicate! Summary
Communicate!: Communication Skills Guide for Health Care Workers by Philip Burnard
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Table of Contents
Communication in the health care field; communication skills - what are they? listening to people; talking to clients; one-to-one communication - the therapeutic conversation; group communication; being assertive; writing skills; self-awareness; putting it all together. Appendix: skills activities for developing communication skills.
Additional information
GOR005983893
9780340557877
0340557877
Communicate!: Communication Skills Guide for Health Care Workers by Philip Burnard
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