A natural and indispensable second in command at the BBC for 35 years, Will Wyatt has none of the public profile or flamboyance of some media household names whose memoirs have appeared in recent years. None the less we should know about him because he had a shaping influence on BBC programmes throughout the 1990s - first as managing director of television and later as chief executive, broadcast. And he played a crucial backroom role in implementing the controversial reforms of that most revolutionary of BBC directors general, John Birt. From night shifts in the radio newsroom to pitching a programme to the Queen, Wyatt gives a frank, insider's account of the way the BBC worked and didn't work, changed and didn't change during his time within the corporation.